Privacy Policy

Depending upon your use of Our Site, We may collect some personal and non-personal data, such as Email Address; First Name; Last Name; Phone Number; The type of enquiry your making, information about your pet, including their name, breed, and health information,  The information you provide relating to your enquiry; IP address; Web browser type and version; Operating system; A list of URLs starting with a referring site, your activity on Our Site, and the site you exit to;​​

How do we use your data

Our use of your personal data will always have a lawful basis, ​We may use your data for the following purposes:

1. Personalising and tailoring your experience on Our Site;

2. Supplying Our products and services to you;

3. Replying to emails from you;

4. Supplying you with emails that you have opted into (you may unsubscribe or opt-out at any time by clicking the unsubscribe link in the email footer);

5. Market research;

6. Analysing your use of Our Site and gathering feedback to enable Us to continually improve Our Site and your user experience;

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Safeguarding your data​

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All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights at all times.

Use of Cookies

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1. Our Site may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our products and services. We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.

2. By using Our Site you may also receive certain third party Cookies on your computer or device. Third party Cookies are those placed by websites, services, and/or parties other than Us. Third party Cookies are used on Our Site for to better provide a targeted experience for the user. 

3. Before Cookies are placed on your computer or device, you will be shown a message requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended.

4.  You may still block these Cookies by changing your internet browser's settings, but please be aware that Our Site may not work properly if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.

5. Our Site uses analytics services provided by Google and Facebook. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling Us to better understand how Our Site is used. 

6. In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party Cookies. By default, most internet browsers accept Cookies but this can be changed. F

7. You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.

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Contacting Us

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If you have any questions about Our Site or this Privacy Policy, please contact Us by email at hello@mygato.ae

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Changes to Our Privacy Policy

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We may change this Privacy Policy from time to time. Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.